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Frequently Asked Questions (FAQ)


   

How do I register for membership?
If you are a graduate of HBS and reside or work in Connecticut, you are automatically a member of the HBS Club of Connecticut. Unlike many clubs, we prefer to be inclusive with respect to our membership and instead adopt a "pay-as-you-use" policy where you only pay for the events you attend.

However, keeping track of HBS graduates is harder than it may seem, and no one likes receiving messages from the dreaded Mailer-Daemon. Please use the online tools to keep your contact information update.

How do I login to the website?
Your LEFA e-mail address and password will automatically grant you access to our site. If you have any trouble logging in, please
send us an e-mail.

Why do my User ID and Password not work?
Your user name is your LEFA e-mail address (e.g.,
hsimpson@mba2002.hbs.edu). If you can't remember your password, click on the ''Forgot your password'' link on the log-in page and we'll mail it to the email address you used to register for this website.

Please note that some users may not receive the email due spam settings by certain internet providers. Please check your "spam" or "bulk" mail folder for the email with your new password.

How can I update my profile?
Once you have logged in using your LEFA, you can access your account information by clicking on the
My Account link at the top of the page.

How do I register for an event?
Click on the event listing, and follow the simple steps to register online. Some of our events are free, so you will only need to submit your name. Some events require payment, and so you'll need to provide us with your credit card and billing information. Our site uses the highest level of SSL encryption and we don't keep your credit card information on file, so there is no need to worry about fraud.

How can I change my user ID, password, and e-mail address?
Click on the
My Account link at the top of the page and change any information that you'd like.

How do I print a receipt for tax or reimbursement purposes?
Click on the
My Account link at the top of the page and click on the "My Orders" tab. There, you will see everything that you've purchased through this site.

How do I change my RSVP guest list for an event?
1. Click on the
My Account link at the top of the page.
2. Choose the "Edit my RSVP list" and click the "go" button.
3. Change any information that you'd like.

Why are all of the events listed as "All Sales are Final"?
We are a volunteer-run organization with no administrative help. As such, we book all events and venues, as well as process all refunds ourselves. At most venues, we are obligated to a minimum attendance guarantee, otherwise, we may lose our deposit. In most cases, if you're unable to attend an event, you can have someone go in your place. Simply change the name on your RSVP (see above).

Something doesn't seem to be working...what should I do?
If something is not working properly, please send an email to our
webmaster.

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Official Member of the Global HBS Clubs Network
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